FAQ

General questions

✿Where are you located? 

My store is located in the UK! But I'm currently back and forth to Asia a lot with family! 

✿Can I use your artwork as a tattoo?
I'm like honored? Please email me first to confirm which artwork but I'm OH so happy when asked!

✿Will you combine my orders?
If your first order has not been processed and both orders are instock items then yes! Shipping is calculated via weight, meaning depending on your order you may be shocked to find the excess is not that high but we will be happy to refund it! 

✿Who's your manufacturer? 
Please don't ask this question! My favourite manufacturer might be awful for you ( This is from first hand experience of friends having awful times with my faves) 


Order relating questions

✿My package hasn't arrived? 
Please triple check your address/neighbours before reaching out in regards to this. Can confirm that 90% of the time your neighbour has your package. 

✿I gave you the wrong address can I change it? 
If your order hasn't been shipped then of course! But email me right away as I process orders pretty fast! If your order has been shipped then theres nothing I can do from my side. I would recommend getting in contact with your old address or setting up a forwarding service to receive your package. Cancellations/refunds are not provided when a incorrect address has been provided. 

✿Can I cancel my order?
If your order has already shipped or been processed I'm afraid I do not accept cancellations! If it has yet to ship please contact me as quick as possible to do a cancellation.

✿Can I return my order?
Of course! Returns are accepted as long as you contact me within 7 days of delivery and ship the item within 14 days. Please be aware this cost is to the buyer and must be sent via tracking to avoid any complications in the postal system. International orders must write (returned goods) on the package. Failure to do so will result in import VAT fees which will be deducted from the refund.

✿I've been charged Vat Import fees what gives!?
Depending on your country you may find yourself with Vat import fees! Import fees are completely out of everyone but your home countries control! Europe in particular have very stringent Online shopping Vat rules! Please check with your country providers rules on online shopping if your unsure whether you will be charged them.